Our services

Impact Design and Measurement

Transform insights into action.

We help purpose-driven organizations turn data into strategy, design high-impact programs, and measure success—so you can deliver real change.

  • Needs Assessments: Data that Drives Design

    Start with clarity. Lead with confidence.

    Before you design a program, expand services, or allocate resources, you need a clear understanding of the problem – and the people it affects. We help organizations uncover the why behind the data, combining rigorous research with community insights to shape solutions that work.

    We offer:

    • Community-Centered Research – Surveys, focus groups, and interviews that capture lived experience alongside quantitative data.
    • Gap and Opportunity Analyses – Identify unmet needs, service overlaps, and strategic priorities.
    • Actionable Reports – Clear, compelling findings with recommendations tailored to your goals.
  • Design Successful Programs

    From idea to implementation—with precision.

    A well-designed program doesn’t just happen – it’s built on a clear strategy, structured execution, and continuous learning. We help you define what success looks like at every stage, align resources with outcomes, and create systems that ensure long-term impact.

    We offer:

    • Theory of Change (Logic Model) – Clarify how your activities will lead to measurable impact in the short-, medium-, and long-term.
    • Program Design and Operational Structure – Develop a strong program with frameworks, workflows, policies, and procedures that ensure your program functions smoothly.
    • Pilot Testing and Iteration – Refine the program before full rollout to maximize success and experiment with solutions to improve effectiveness and efficiency.
  • Performance Measurement: Track Your Impact

    If you can’t measure it, you can’t prove it or improve it.

    Key Performance Indicators (KPIs) are the backbone of meaningful impact measurement. They ensure accountability to funders, transparency for stakeholders, and data-driven decision-making for your team. But KPIs must do more than just count outputs; they should reveal whether your program is achieving its intended objectives and driving real impact.

    We offer:

    • Defining SMART KPIs – Tailored to short-, medium-, and long-term goals, your activities, and your deliverables.
    • Streamlining Data Collection – Develop data collection methods and systems to help you track your KPIs and measure your impact.
    • Communicating Impact Narratives – Transform numbers into compelling stories that showcase your impact in reports, proposals, and stakeholder updates.

    Understand Your Impact

    Evaluations that unlock opportunity.

    For nonprofits and charities, evaluations aren’t just about accountability: they’re a powerful tool for learning, adaptation, and securing future funding. Rigorous evaluations demonstrate your program’s relevance (are we addressing the right needs?), effectiveness (are we achieving outcomes?), and efficiency (are resources being used well?). They also uncover gaps and opportunities to amplify your impact.

    We tailor evaluations to your goals, using quantitative and qualitative research methods, such as stakeholder interviews, surveys, focus groups, case studies, field observation, document reviews, literature reviews, benchmarking analysis, pre/post-testing, statistical analysis, and performance data analysis.

    We offer:

    • Formative Assessments – Conducted during program implementation and identifies real-time adjustments to improve delivery, engagement, or resource allocation.
    • Summative Evaluations – Examine if the program achieved what it set out to during a funding period and if it is on track to achieve long-term impacts. Provides evidence of success and continued relevance for funders.
    • Lessons Learned and Scaling Roadmaps – Highlight what worked, what didn’t, and why. Prepare your organization for replication or expansion.